Expediter, Rock & Brews

Founded in 1986, the San Manuel Indian Bingo & Casino (SMIBC) has built a strong reputation as a premier gaming establishment attracting more than two-million guests a year! Our dynamic Food & Beverage department, the largest department in our organization, strives to create a pleasurable dining experience for all guests and prides itself on exceptional food quality and outstanding customer service.
The Expediter is responsible for all orders received into the kitchen to ensure they are processed in a timely manner and in the order in which they were received. Additionally this position serves as a liaison between the kitchen and the wait staff to help properly prepare and deliver food and beverage products. The support of the Expediter allows the servers to manage their tables more effectively, creating an exceptional guest experience.
Essential Duties & Responsibilities
Ensures all orders leaving the kitchen meet presentation standards and guest requests.
Reviews orders for accuracy and builds plates according to specifications and presentation: Ensures plates are properly garnished and food quality standards are met.
Informs wait staff of kitchen wait times and any product shortages.
Maintains a clean, organized safe and sanitized work area.
Keeps service station stocked with items such as ice, plates, napkins and straws.
Maintains line of sight/atmosphere control by circulating through work area throughout shift.
Maintains constant flow of communication with and to the team.
Learns Front of House material such as table numbers and server sections.
Bags to-go orders for guests.
Meets special guest requests while ensuring same high quality standards.
Attends and participates in briefings and other meetings as scheduled.
Responsible to comply with all workplace health and safety requirements, including department specific training regarding equipment and procedures.
Performs additional duties as assigned.
Education/Experience
High School Diploma or equivalent required.
Minimum 6 months previous job related experience within a service and/or hospitality industry, with a true desire to satisfy the needs of others in a fast paced environment.
Must possess a desire to exceed guest expectations.
Must be able to effectively understand and convey written and verbal information to coworkers and guests; basic mathematical skills are also required.
Certificates/Licenses/Registrations
Must obtain and maintain a current Food Handler's Card and negative TB test.
Will be required to obtain and maintain T.I.P.S Certification.
At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.
San Manuel Band of Mission Indians and San Manuel Indian Bingo & Casino will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.



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