Steward Supervisor, Food & Beverage

Founded in 1986, the San Manuel Casino (SMC) has built a strong reputation as a premier gaming establishment attracting more than two-million guests a year! Our dynamic Food & Beverage (F&B) department, the largest department in our organization, strives to create a pleasurable dining experience for all guests and prides itself on exceptional food quality and outstanding customer service.
Under the direction of the Kitchen Manager (Manager), the Steward Supervisor: supervises, schedules and coordinates department staff in their daily operations: assists the Manager in hiring and training Stewarding/Utility Worker staff; assists in maintaining and procuring repairs for all kitchen equipment, cooking equipment, and scullery & cleaning supplies and equipment; assists in monitoring and maintaining all Back-of-House (BOH) facilities and systems.
Essential Duties & Responsibilities
Assists in monitoring, maintaining and supervising all aspects of stewarding department
Formulates daily task schedules and ensures that all assignments are completed by staff.
Conducts annual performance reviews of all stewarding staff that are assigned to them; needs to have an understanding of corrective counseling methods and how to properly document any issues that arise with staff.
Schedules stewarding staff within budgeted labor cost; approves vacation requests ensuring staffing levels are met without any additional labor hours added prior to submitting request to the Manager for approval.
Assists Manager in ensuring safe working conditions are in place at all times in BOH operations; investigates and reports all injuries or accidents according to policy.
Assists in monitoring all BOH areas to ensure Health Department, Gaming, Casino, Indian Health Service (IHS), FDA and OSHA codes & policies are adhered to; reports any violations immediately upon discovery; assists Manager in perpetration of Gaming, IHS and all other inspections.
Follows up on all inspection cited issues to assure all issues are rectified in a timely manner.
Assists in monitoring and auditing all venue daily shift inspections to ensure all venues are in compliance with casino inspection policies.
Assists in maintaining F&B policy manuals to ensure compliance.
Submits and logs all work orders and repairs that are submitted and completed after inspections and whenever identified, at any time.
Assists Manager in working with equipment, janitorial & cleaning supplies and facilities maintenance & repair companies to ensure all areas of F&B operations are functioning properly and fully equipped at all times
Reports any injuries, accidents or possible unsafe work environment issues to management immediately when identified, at all times.
Performs other duties as assigned to support the efficient operation of the department.
Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Education/Experience/Qualifications
High School Diploma or GED required.
Vocational/Technical/Business certification in related field preferred.
Some college course work in related field preferred.
Minimum three (3) years supervisory/management experience in food service industry required.
Must possess an understanding of kitchen operations, F&B equipment, kitchen facilities maintenance & repair, janitorial operations and food service & production operations.
Must be familiar with Health, Gaming, FDA, IHS and OSHA regulations and codes in regards to all aspects of Food & Beverage operations.
Proficiency in Microsoft Office (Word, Excel and Power Point).
Understanding of Union Labor Law and Contracts.
Experience in hands?on training.
Maintain acceptable attendance record and be at workstation at scheduled time, in proper uniform and ready to work.
Bi-lingual in Spanish desirable.
Certificates/Licenses/Registrations
At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.
Must obtain and maintain a current Food Handlers Card, negative TB test and ServSafe certification.
San Manuel Band of Mission Indians and San Manuel Indian Bingo and Casino will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.



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