Talent Acquisition Operations Manager

Summary
The San Manuel Human Resources department provides exceptional internal and external customer support while driving Human Resources (HR) functional excellence and process improvement. This high performing department creates a work environment of employee empowerment and involvement. Our focus on customer orientation, continuous improvement, team work, and achieving results are woven into every aspect of the Human Resources functions.
Under the direction of the Director of Talent Acquisition, the Talent Acquisition Operations Manager is a client-focused business leader. This position will be responsible for the candidate lifecycle processes and systems as well as talent acquisition records management and metrics. By implementing various systems and developing staff, this role equips Talent Acquisition to function effectively and efficiently.
All duties are to be performed in accordance with department and San Manuel Band of Mission Indians policies, practices, and procedures.
Essential Duties & Responsibilities
Manage the processes and supervise the successful execution of an efficient and effective sourcing, recruiting, selection and offer life cycle. This includes procedures and systems for effective hand off from sourcing to onboarding.
Responsible for the training, development and direction of all operations team in the Talent Acquisition function.
Responsible for managing the Talent Acquisition Operations team's overall transaction accuracy and efficiency as related to the candidate life cycle including electronic and manual recordkeeping requirements.
Propose and implement process efficiencies to ensure highly accurate, compliant and efficient HR practices.
Work with members across the HR team to develop systems for audit accuracy in candidate data.
Oversees the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization.
Keeps updated on changes in laws, regulations and guidelines; shares information appropriately and ensures proper HR ownership for compliance.
Manages the team that administers candidate records by designing filing and retrieval systems that are efficient and effective for HR research, investigations, analytics and insights.
Determines which candidate life cycle systems, processes and records will be created, gathered, and maintained, and manages records for audit and other purposes.
Manages the duties and goals of the Talent Acquisitions Operations team.
Consult, and manage Talent Acquisitions metrics for HR process efficiency, effectiveness and compliance.
Lead, support, and assist in special projects as assigned, including process improvements
May manage the budget for Talent Acquisitions Operations.
Other duties as assigned to support the business needs of the department and organization.
Supervisory Responsibilities
Directs and supervises Talent Infrastructure Operations team. The Talent Infrastructure Operations Manager carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Core Competencies
Building Talent - Focuses on building and developing San Manuel's talent as well as creating high performing teams to meet San Manuel's business goals and to realize its vision.
Behavioral Anchors:
Selecting Talent and Building Capability: Understands and uses San Manuel selection tools and processes to develop, identify and select the most qualified talent for positions within the team to continuously improve team's performance and for future growth.
Deploying Talent: Ensures that individuals are placed in a role within the team that appropriately challenges their knowledge, skills and abilities while assigning tasks and projects to qualified talent.
Creating Developmental Opportunities: Creates a supportive and nurturing team environment for people to practice and learn new skills and behaviors and takes time to coach and mentor others within the team.
Inspiring & Motivating Others - Inspires passion and enthusiasm in others to perform and excel.
Behavioral Anchors:
Using Inspirational Communication:Uses engaging communication methods (e.g., written, oral and/or digital) the link between individual contributions and team and department successes to help employees understand the importance of their work and to motivate them to perform.
Creating Energy and Commitment:Energizes employees by connecting people to roles and projects based on individual interests and abilities to drive commitment and builds the sense that "we are in this together".
Motivating Individuals and Teams: Recognizes individual and team results and celebrates significant milestones and achievements to build excitement, passion and motivation.
Leading Change - Promotes and implements organizational changes by communicating the purpose for change, setting clear expectations and facilitating others' understanding and acceptance of the change.
Behavioral Anchors:
Driving Thoughtful Change:Manages change efforts across the team by ensuring that employees understand the purpose for change and have the tools, resources, and support to perform their jobs during change.
Managing Expectations, Setbacks and Concerns:Supports change initiatives by understanding and addressing employees and customers' concerns and fears to help them accept and manage the changes.
Maintaining a Positive Attitude:Communicates and encourages a positive outlook to team members when faced with changing circumstances and priorities, even if personally uncertain about the change.
Results Orientation - Demonstrates initiative and accountability to achieve results in order to attain individual and organizational goals.
Behavioral Anchors:
Setting and Achieving Goals: Creates, communicates, and reinforces specific, measurable, attainable, results-oriented, and time-bound (SMART) team goals and creates an environment that enables team members to meet their goals and objectives.
Demonstrating Perseverance:Encourages team members to stay focused on goal achievement when tackling challenging situations and reenergizes them to accomplish results.
Driving and Delivering Results:Continuously measures individual and team performance against objectives and proactively takes action to ensure success.
Strategic Visioning - Defines and articulates the future through an understanding of internal and external challenges, identifying unique opportunities to create value.
Behavioral Anchors:
Identifying Business and Strategic Opportunities:Recognizes and applies understanding of internal and external challenges on team success to develop new strategies and implement tactics for the team.
Communicating and Translating the Vision:Communicates team goals and priorities and explains how they support the San Manuel's vision and goals in order to motivate action.
Following Through on Strategies:Adjusts team priorities and goals to ensure alignment with new organizational priorities and assesses progress against defined metrics.
Education/Experience/Qualifications
Bachelor's Degree in Human Resources, Business Administration, Finance or related field required.
Minimum three (3) years of general HR administration experience required.
Minimum one (1) years of supervisory responsibilities preferred.
Must have intelligence and experience to know the back-end support and front-end support for HR services delivery.
Business leader that sees the strategic impact of efficient HR Operations. Must have a mind-set to exceed expectations of services offered by HR.
Must have strong knowledge of HRIS systems, and be highly proficient in MS Word, Excel, Outlook and PowerPoint.
Must be compassionate and have a passion for people.
Able to drive for business results is a must.
Must exhibit a positive attitude, a respect for others, a results-oriented approach and ability to work independently as well as collectively.
Excellent verbal and written communication skills.
Excellent time management and organizational skills; ability to multi-task.
High level of energy, ambition, positive attitude and ability to work in high diverse team environment to deliver effectiveness and efficiency.
Ability to maintain confidentiality while handling sensitive information.
Certificates/Licenses/Registrations
AIRS Professional Recruiting Certification highly preferred.
At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.
Physical Requirements/ Working Conditions ? Environment
The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.
Primary work environment is in a climate-controlled office setting.
Work requires travel to attend meetings, trade shows, and conferences.
Incumbents may be required to work evening, weekend and holiday shifts.
Must be able to work in a fast paced, high demand environment.
Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally.
Sedentary work; involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
Physical activities that apply to the essential functions of the position are: Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, fingering, grasping, talking, hearing, repetitive motions.
Hearing sufficient to hear conversational levels in person and over the telephone.
Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, and over the telephone.
Visual Acuity that best describes the requirements of the position: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection of employees, visitors or facility.
Mobility sufficient to safely move in an office environment, walk, stoop, bend, kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties.
Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.
The employee may be exposed to fumes or airborne particles including secondhand smoke.
San Manuel Band of Mission Indians and San Manuel Indian Bingo & Casino will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.



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