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Vice President Table Games

Summary
The Vice President Table Games is responsible for the strategic planning and leadership of all aspects of the Table Games department with a primary focus on maximizing table gaming revenue and increasing guest experience. This position will direct the improvement of revenue through creating a competitive advantage, creating an analytics based culture, managing table game options and placement, while maintaining attention to guest enjoyment and satisfaction. Oversees the department and ensures the Table Games operations and staff provide friendly and efficient service to internal and external guests. The Vice President Table Games develops strategic goals and translate them into tactical plans, as well as provide leadership to ensure goals and expectations by the Tribe are attained.
Essential Duties & Responsibilities
Provides strategic insight, direction, and oversight to the Table Games department to ensure a successful and continuous operation. Ensures the department's compliance with Tribal, State, Federal, and NIGC regulations. Investigates reports of variances and takes the appropriate action.
Oversees the maximization of table games profitability by reviewing in-depth analysis and identifying revenue opportunities.
Oversee the creation of new policies and procedures for all new table games. Collaborates with surveillance and compliance to ensure that applicable gaming procedures and regulations are properly implemented and adhered to.
Ensures that the proper conduct and integrity of all table games operations are maintained.
Demonstrates an expert working knowledge of the table games industry. Stays abreast of competitor table games product & service offerings, new technologies and cutting edge trends significant to table games and gaming operations. Attends relevant industry conferences, conventions, tradeshows, expositions, etc. and networks with industry experts.
Demonstrates comprehensive understanding and competence in table gaming performance analysis and familiarization including floor layout and configuration utilizing standard analysis practices, tools and applications. Develops strategic business plans, and annual operating and capital budgets. Oversees preparation, planning and forecasting of capital investments, direct expenses and gaming revenues. Directs the budget management for the department. Ensures budget are complete, accurate and in line with Tribe goals.
Provides constructive feedback to the COO Casino on necessary changes and improvements; implements and monitors approved changes.
Understands that Table Games is a 24-hour revenue and service department, monitoring guest activities during peak and off peak periods.
Develops, implements and communicates long-term direction and goals to Table Games department. Regularly reviews and recommends changes/revisions, where necessary, to internal controls that relate to the Table Games Department operations.
Demonstrates a service culture that is focused on internal and external customers while creating consistent service expectations. Exhibits ability to communicate in a clear, friendly and positive manner with internal and external guests. Maintains high morale through support, appreciation and development of Team Members.
Oversees regulatory compliance, product acquisition, placement, productivity and maintenance. Regularly evaluates all Table Games department policies and procedures for effectiveness and possible areas of improvement or efficiencies. Reviews the policies and procedures of the Table Games department to monitor internal controls and ensure protection of the gaming assets, updating such as needed to align with best practices, maintaining high level of regulatory compliance.
Select, train, develop, organize and motivate a highly qualified and effective team, capable of providing optimum staff support for the organization. The development includes technical abilities as well as leadership and interpersonal skills.
Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Education/Experience/Qualifications
Bachelor's degree in Finance, Business Administration or a related field is required. Master's degree is highly preferred.
Minimum of twelve (12) years of experience in table games is required.
Minimum of eight (8) years supervisory experience required.
Equivalent combination of education and progressive, relevant and direct experience may be considered in lieu of degree requirement.
Experience in large-scale gaming operations.
Must be culturally competent and effective in a multi-cultural environment.
Effective at presenting information and responding to questions and/or concerns from management, staff, customers, public groups, regulatory agencies, and/or the Business Committee.
Strong leadership and people management skills required with good motivational and collaboration emphasis; communicates change effectively, overcomes resistance and builds commitment.
Certificates/Licenses/Registrations
At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.
San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.



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