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Bartender - Hotel

Summary
Our dynamic Hospitality Team strives to create a pleasurable dining experience for all guests and prides itself on exceptional food quality and outstanding customer service.
Under the direction of the Hotel Restaurant Manager, the Hotel Bartender, is responsible for providing pleasant, efficient alcohol beverage service to guests, cocktail servers and food servers.
Essential Duties & Responsibilities
Responsible for bank to receive payment from and give change to guests.
Communicates with guests in a cordial manner with a smile, at all times.
Expedites large quantities of drinks efficiently and accurately during dining hours, in addition to serving multiple guests at the same time.
Keeps the bar top clean, pick up all trash and empty beer bottles.
Maintains knowledge of all drinks, recipes and beer items available, the price of each, and how the drink is garnished.
Must pass service standards, food, liquor, wine, beer and alcohol awareness and point of sales tests with scores of 90% or better, before working solo shift: then periodic quizzes and tests thereafter.
Prepares fresh fruit garnishes, juices, syrups and mixers from scratch, stocks the bar at the start of the shift, and breaks down and cleans the bar at close.
Verifies that the alcohol inventory in the liquor cabinet is accurate at the start of the shift, and properly requests replacement alcohol bottles, through the Bar Requisition Sheet at the end of their shift.
Ensures proper set-up of bar tops including: matches, beverage napkins, stir sticks, sword pics; garnish trays with ice, and garnishes.
Verifies the legal age of all guests that appear to be under the age of 30.
Ensures all responsible Alcohol Beverage Control (ABC), state and gaming policies are adhered to while serving alcohol.
Observes guest's behavior in consumption of alcoholic beverages, count number of cocktails consumed, and offer assistance when necessary.
Responsible for collecting payment for each drink or round of drinks when they are ordered.
Responsible to take their scheduled breaks on time and in accordance with their co-workers.
Responsible for any and all monies owed and paying all outstanding debts, and void orders.
Assists with special projects as directed by the supervisor including, monthly meetings, special banquets, concerts, and special guests.
Responsible to cash tips in, on their own time (during breaks or after clocking out).
Performs service duties for room service guests as needed.
Services all guests at the pool and spa areas.
Always reports to work in a clean uniform; if not dressed properly, may be sent home.
Reports any problems or concerns to their immediate supervisor.
Performs additional job-related duties as assigned.
Education/Experience/Qualifications
High school diploma or GED required.
Minimum one (1) year bartending experience in a high volume entertainment bar restaurant with high quality food, extensive beer and spirits offering, with a high energy atmosphere with live entertainment.
Must be at least 21 years of age.
Must present a neat, clean, and well groomed appearance in accordance with departmental policy.
Must have a warm, inviting and engaging personality and be comfortable in an entertainment setting.
Must possess excellent customer service and communications skills.
Exemplary customer service skills and demonstrated ability to work efficiently under pressure.
Ability to prioritize job duties and manage time effectively, and work well with others.
Certificates/Licenses/Registrations
Must obtain and maintain a current Food Handler's Card prior to employment.
Will be required to obtain and maintain T.I.P.S Certification upon employment.
Must provide at least two unexpired, Right To Work documents; a valid social security card, a U.S. birth certificate, a Native American Tribal document, U.S. citizen ID Card, a resident citizen ID card, a U.S. passport, or employment authorization documents issued by the Department of Homeland Security.
San Manuel Band of Mission Indians is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. If you require reasonable accommodation in participating in the employee selection process, please direct your inquiries to Human Resources, 909-863-2270, or email HR@sanmanuel.com.



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