Office Clerk

Geraldine Perez                          7417 San Francisco Street  • Highland , CA 92346(909) 269-6251 •

QUALIFICATIONS • Microsoft Office: Word, PowerPoint, Excel, Outlook• Fluent in Spanish and English• Work well with others• Self-initiated• Maintain positive attitude• Problem solver• Responsible• Service and support• Computer software savvy
Horizon Personnel C/O DCG                                                                                       Ontario, CAOffice Clerk                                                                                                          06/2016-09/2016• Print out the orders and labels for all CSR’s as they were dropped.• Upload 210 file to system, making sure CSR’s had order ready to start working on.• Answer phone calls and solve any customer request.• Go through outlook and reply to any request such as samples from the customer.• Send out ship log and signed BOL’s. • Assist CSR’s with any problem.• Process UPS or FedEx.
Platinum Staffing Roll C/O Port Logistics Group Building 12 Chino, CAReceiving Clerical 05/2015-11/2015• Addressed customer service inquiries in a timely and accurate fashion.• Gave accurate and appropriate information to answer questions, troubleshoot issues, and resolve complaints.• Made reasonable procedure exceptions to accommodate unusual customer inquiries.• Worked with EVT system.• Process UPS and FedEx.• Properly directed calls in phone queues. • Filed all records to keep office organized.• Maintained up-to-date records at all times.

Country Wide Payroll & HR C/O The Gilbert Company Ontario, CACSR 03/2015-04/2015• Routed for pickups and insured customer satisfaction with deadlines provided.• Worked with Red Prairie (dispatcher) system.• Billed. 

Platinum Staffing Roll C/O Port Logistics Group Building 14 City of Industry, CAGeneral labor to Clerical 08/2014-03/2015• Picked and packed. • Maintained equipment room working properly and provided correct machine to drivers.• Worked with PKMs system when dropping orders, pulling tasks, check inventory and progress of production for the day.• In charge of staffing for first and second shift.• Report production to upper management daily.
International Medication System South El Monte, CAMachine Operator 09/2013-10/2013• Cap syringes and made sure moldings were clean.
INTERNSHIP EXPERIENCEChen C. A. Pediatrics Clinic El Monte, CAMedical Assistant: Front and Back Office 01/2013-06/2013• File confidential patient information.• Obtain vital signs.

EDUCATIONCalifornia State University of Los Angeles                                                           Los Angeles, CA  Nursing Major                                                                                                       09/2013-09/2014 Los Angeles County Regional Occupational Programs El Monte, CAMedical Assistant: Front and Back Office – 06/2012-06/2013• Certificate of Completion earned
South El Monte High School          South El Monte, CAA-G requirements. 06/2009-06/2013• Obtained Principal's Honor Roll

  • ID#: 117411
  • Location: Highland, CA , 92346

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