Customer Service/Receptionist/Warehouse


2680 E. Highland Ave. #2222

                      Highland, CA 92346                     

(909) 754-6639



Objective & Summary


Experienced worker looking for excellent opportunities that would enable me to utilize my customer service skills.  Customer Service Professional with over ten years of experience in this field.


Kohl’s Distribution Center                                San Bernardino, CA

WAREHOUSE/CUSTOMER SERVICE              08/2011 to 10/2012 

  • Clear Date/Advance Wave Status – Verified Incoming/Outgoing shipments
  • Examined/Packaged Outgoing shipments and ensured outgoing shipment packages
  • Directed others’ in preparing Outgoing and Receiving shipments
  • Monitor the extra items put away
  • Research/Process Cancellations Orders


Staffmark, Inc.                                                    San Bernardino, CA

SHIPPING/RECEIVING CLERK                         4/2009 to 6/2010

  • Verified incoming and outgoing shipments
  • Prepared items for deliveries
  • Compared packing slips with actual items in boxes to ensure accuracy
  • Data entry


Mervyn’s                                                           Highland, CA

CASHIER/SALES CLERK (Seasonal)         12/2008 to 1/2009

  • Operated cash registers
  • Resolved customer complaints and requests for exchanges and adjustments



Lori A. Barnes                                       Page 2



  • Gave courteous and helpful customer service
  • Worked daily in various departments 


Macy’s                                                                Sherman Oaks, CA

COSMETIC SALES ASSOCIATE                   12/2006 to 8/2007

  • Provided excellent customer service
  • Arranged merchandise on counters, for displays
  • Responsible for ordering merchandise and weekly inventory


Ms. Carole Ellis                                                 Culver City, CA

CAREGIVER                             10/2005 to 11/2007

  • Responsible for daily care of patient to include: bathing, dressing, and feeding
  • Monitored patient’s medication intake
  • Laundered and various household needs


Starr Personnel, Inc.                 Beverly Hills, CA

RECEPTIONIST                          6/2004 to 1/2006

  • Answered customer (patients) questions via telephone, mail, and in-person inquiries
  • Scheduled appointments and called other medical facilities/ departments for patient tests (i.e., x-rays, lab results)
  • Prepared, maintained, and filed patient records


Bank of America                       Los Angeles, CA

BANK TELLER                           6/1992 to 9/1997

  • Verified incoming and outgoing monies in vault
  • Processed and replenished ATM’s
  • Cross-sold banking services
  • Assisted merchant teller


EDUCATION:    Bryman College          Culver City, CA

              Medical Billing         2003

REFERENCES:   Available upon request

  • ID#: 71873
  • Location: Highland, CA , 92346

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