3446 20TH Street
Highland, CA 92346
Seeking a position where I can utilize my excellent customer service skills and improve customer satisfaction.
07/2013-08-2014 Reliance Remarketing Ontario, CA
Customer Service Representative
· Respond to customer complaints while remaining professional.
· Maintain knowledge of all company products, services, and promotions.
· Receive high volumes of incoming calls.
05/2007-06/2013 Lewis Family Daycare Rialto, CA
· Answered phones and scheduled appointments.
· Ordered equipment and worked with clients and customers.
· Wrote and prepared documents, reports, and spreadsheets.
12/2004-12/2006 Best Western Redlands, CA
Front Desk Clerk
· Provided excellent customer service to all guest.
· Answered multi-line phones.
· Compute bills, collect payments, and make change for guest.
Eisenhower High School G.E.D Certificate Rialto, CA
Available upon request